Product Documentation / Knowledge Base
Tap
AI-Powered Conversational Feedback
About Tap
What is Tap?
Product overview, value proposition, and how Tap transforms feedback collection.
Key Features
Feature breakdown by persona — campaign creators, participants, and admins.
How It Works
Step-by-step user flows for organizers and participants with visual diagrams.
Architecture
System Overview
High-level architecture showing how Tap's services connect and communicate.
Tech Stack
Frontend, backend, database, and infrastructure technology choices.
Data Model
Database schema with entity-relationship diagram and table descriptions.
API Reference
Complete endpoint reference grouped by resource.
AI Integration
How Claude AI powers follow-up questions, sentiment analysis, and summaries.
Integrations
Slack Integration
Distribute campaigns via Slack DMs with OAuth-based workspace installation.
Teams Integration
Reach participants through Microsoft Teams messages and channels.
Metrics Pipeline
Ingest developer productivity metrics and correlate with feedback data.
Roadmap
Current State
What's built today — authentication, email, AI analysis, and more.
Planned Features
Future enhancements with priority and effort estimates.